Renewing your residence permit?

🌀 RESIDENCE PERMIT: the silent chaos of french bureaucracy

Here is the story — and the words — of Anabela, an international student:
“I submitted all my documents on time to get my residence permit. I received a positive confirmation. I checked the portal every week — it always said my card was ‘in production.’
So I waited. For months. Then years.
When I finally got a response — from a different prefecture — they told me my card had been ready for over two years.
I was in shock.
And when I went there in person, they blamed me for not coming earlier. No text, no email, no way to book an appointment. I felt invisible.”

After exhausting every official channel, I finally contacted ENYTER. Their team listened, understood my situation, and supported me.
Thanks to their persistence and knowledge of the system, I was finally able to retrieve my card — after more than two years of waiting.

Here’s what my story reveals 👇

✅ What worked
• My persistence.
• Finding the right people to support me.
• Finally getting my residence permit — and a huge sense of relief ✨

⚠️ What didn’t work
• The administration’s communication: no message to inform me that the card was ready.
• The impossibility of booking an appointment.
• The inability to book an appointment once my foreign national ID number had expired.
• No accountability from a system that left me behind.

💬 “I did everything right, and yet I was stuck. It wasn’t my fault.”

📣 Don’t face these obstacles alone. Ask for help. You are not alone.